Support Department

21st Century Business Equipment support all equipment that is sold and serviced. There is no ducking for cover when there is a problem - we install the system, and guarantee service with our team of highly professional support staff. All Technical Support staff have extensive knowledge on all products supplied and installed by 21st Century Business Equipment.

What can our Technical Support Department offer?
How do I get Technical Support?
Download Remote Support Client
Dealer Online Support FTP

Our industry trained staff are able to train your staff in our training room.

What can our Technical Support Department offer ?
  • On-site training for customer in many leading POS / Hospitality software packages.
  • Software Support contracts either via E-mail,Phone or Onsite.
  • Responsible for System Setup, Implementation, Training and post installation support.
  • Full range of Lint Free Paper Rolls, Ink ribbons, Ink cartridges, spill proof covers and many other spares.
  • Friendly and Professional Service
  • System Administration
  • Project Management and Rollout Implenmentation
  • System Networking

How do I get Technical Support ?
Simply call (08)9321 8902 , and speak to any of the service staff who will provide every assistance with your query.

You can also email our service department


Download Report Support Client
To allow our support staff to connect to your computer and offer remote assistance (valid phone support contract required, or charges may apply), please Download Remote Support Client and please call (08)9321 8902 or email our support team. , with the ID number and password.


Dealer Online Support FTP (Password Protected)
Click Here to access 21st Century Business Equipment Dealer Support Site. These pages are for product technical documentation, feedback forms and product downloads.

If you are a dealer and require access, please email our support team for your access details.




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