Lana Corry

Staff News: Welcome Caileigh!

Welcome to our newest team member - Caileigh Oswald.

Caileigh has recently joined our admin team in the role of Reception and Sales Administration. Caileigh has taken to the position like a duck to water with 3 years front of house experience and will be taking on an accounting traineeship to support our growing team. No doubt if you call through to our office you will have a chance to speak to her and make her feel welcome. 

Caleigh enjoys netball, eating healthy and staying fit, so we are all hoping her good habits rub off on us.  She's also a serious West Coast Eagles supporter.

Dan's Update: August 2016

To say time flies is an understatement. Penning another update I realize its already August and we are now gearing up to assist with new development eager to open before the End of 2016. Even during the tough economic times mover and shakers are still opening and developing new venues in and around Perth and the CBD. Look out for the new Mary Street Bakery concept on Milligan street Perth at the Old Bar1 Site. Paul Aron heads up the 3rd venue and there are sure to be freshly baked salted caramel donuts up for grabs.

As the new Perth Stadium takes shape there is a range of new venues earmarked with the old burswood golf course being developed into a new food and drink precinct. Head around the Corner to Steve Palmers development on the water edge to see the ever successful Ku De Ta presenting their successful Bali venue with open decking, lounges and cocktails.

On the Beach we recently upgraded the team at The Shorehouse in Swanbourne to ImPOS version5 and City beach’s final venue is set to open at the end of the month and we are proud to be providing the ImPOS solution plus all the CCTV, alarm and access control to this new sleek setting. Moving further North, Scarborough beach has begun redevelopment and speaking with Carl from Matisse and Brad from The Shack, the businesses envisage a downturn during construction but look forward to a new level of coastal dining and entertainment. Ben and the Team from the Sandbar will also be renovating to present a new beach side bar and venue experience. So As we shiver through the winter months we look forward to a range of great additions to the WA Hospitality scene.

Hide and Seek with orders? Loc8 is your solution!

When a venue is busy with food orders flying out - customers moving table or table numbers not being visible is an unnecessary worry. Loc8 can save your manager, supervisor and two staff all trying to track down order number 24 before it gets cold, their precious time! With Loc8 installed, a simple glance on a tablet screen would be all it would take to see exactly where the customers for order 24 are seated.

Loc8 is a Bluetooth-enabled, smart table locator system that utlilises state-of-the-art Apple i-Beacon technology. This technology allows Loc8 to be installed with the minimum of fuss, as communication between components is enabled through stand-alone wireless systems, alleviating the need for costly cabling and servers.

Smart CD-sized pucks communicate their location to the Loc8 Router, based on their proximity to Bluetooth i-Beacons attached to the underside of table or in conspicuous “zones”. These locations are displayed on a map of the venue, accessible through any wireless smart device such as a tablet or smart-phone. Loc8 will track and log service times and will alert venues on whether an order has exceeded a service time limit (set by venue management) based on a simple traffic-light system.

Some key benefits of using Loc8 are:

  • Easy location - imple 1-glance identification of order numbers and logging of services times.
  • Wireless technology -  the charging of the ‘pucks’ removes necessity to align contacts, enables quick charging ( 60 seconds ), no batteries to replace.
  •  Bluetooth installation -  i-Beacons are fast and cheap to install in comparison to RFID tags – no costly furniture modifications required.
  • No additional PC or server required to run Loc8
  • System can easily be upgraded to include Valid8, zone-check scheduling and logging for Health & Safety compliance and/or verification of intox-sweeps for RGL/Liquor Licensing compliance.

What some of our recent Customers have said:

"Loc8 has been installed at 42 McDonald’s venues across Perth and WA and has seamlessly integrated with their “Create Your Taste” service concepts – dramatically improving services times.

The Loc8 Smart Table Locater was successfully installed to over 40 McDonalds Restaurants in Western Australia on Time and on Budget. The System has worked reliably and has seamlessly integrated with our Create Your Taste Concept. Backed by the deceptively simple design and Bluetooth technology, Loc8 has allowed us to rapidly identify and deliver orders, further enhancing the customer experience and satisfaction at our restaurants."

Mr Nick Agostino – McDonalds Australia Franchisee

Loc8 is also the driving force behind fast and efficient service at all major Dome outlets throughout Perth, aided by a further enhancement of API-integration into existing POS systems.

The Loc8 Smart Table Locator will seamlessly assist your venue in providing the best customer service experience possible:

  • Simple to train your staff on.
  • Easier for your staff to quickly and accurately place and locate orders.
  • Easier for your managers to accurately track & compile information on service times.
  • Maximize staff efficiency and enhance the customer’s experience.

Upgrade for seamless ordering capability

Loc8 can also be easily upgraded to include Valid8 – a smart zone-tracking system that can track and log visits to high-traffic, key or sensitive areas. Maybe you need to prove that an area has been checked due to a complaint or possible liability incident or you need to assure RGL or LEU that an Intox-Sweep of your venue has been undertaken with scheduled regularity?
Valid8 tracks visitations to established zones giving you a downloadable log of where, when and who.

Don’t open yourself to penalties or claims due to unsubstantiated evidence – Valid8 it!

To chat about Loc8 or Valid8 systems for your business, drop us a line
at sales@21stcenturybusiness.com.au or call us on
1300 084 049. 

Venue Spotlight: June 2016

We regularly provide POS and CCTV solutions for some of Perth's best businesses, this month we've had the privilege of being selected to with the following fine establishments;

  • Stablehands
  • Secret Harbour Surf Life Saving Club
  • The Local Shack - Rockingham
  • Caffissimo – Port Coogee
  • Meat Candy
  • Coogee Beach Surf Life Saving Club
  • Uptown Coffee & Food
  • Panda Oriental
  • The Kings Above & Henry On Eighth
  • Roma Cucina

UPTOWN COFFEE + FOOD

Brothers Phillip and Anthony Arnold, previously of Velvet Espresso, have opened Up Town on Cottesloe’s Napoleon Street.

Named after the New York neighbourhood, the cafe’s fit-out is a study in less being more. Grey banquettes and white furniture decorate the fresh-faced room. Walls are unadorned save for photos of Brooklyn street dancers taken by a friend of the Arnolds. But while America informs the cafe’s name, the menu draws influence from closer to home.

Uptown Coffee + Food have chosen ImPOS for their POS solution, as speed is of the essence when getting you your coffee.  Watch out for their next project opening in a few weeks in Fremantle – Stablehands!

21st Century News: June 2016

Come see our new office!

IMG_6615.JPG

21st Century service and support department renovations complete!

 After a 6 week complete gut out of our existing workshop area, we are very happy to show off our new Service and Support department. Fitted with new ceiling, lights, Phones, desks, staging and repair benches, and about 20km of data cable, the area has been transformed to a modern and productive work space.

Make sure you check out our new space on your next visit to our office

 

21st Century Team Win Award

21st Century Business Equipment were the winners of W.A.'s Best Hospitality Technology Supplier (Regional) award at the recent AHA supplier awards night.

It was with great pleasure and excitement that Chris and Daniel accepted this award on behalf of the team at 21st and thank all of our loyal and valuable customers for their support. 

In 2012, 4 years earlier the 21st team won the best technology provider for W.A. Metro and with more and more regional pubs and restaurants making their mark in the hospitality scene, it was a fitting reward for all the hard work and effort put in by the team.

Well done to the all the team and special thanks for the support of our regional customers!

June Special Offer

FREE Paper Rolls with every NEW POS SYSTEM purchased

Get you venue ready for the new financial year with this great deal. 

Sign up with 21st Century before the end of June 2016 and receive $500 credit to go towards consumable purchases such as Paper Rolls, EFTPOS rolls and printer ribbons.

* This offer applies to all new POS system purchases (hardware and software with deposit received) between 1st June 2016 and 30th June 2016. This offer does not apply to cash register purchases and is not valid in conjunction with any other offer or discount.

Dan's Update: June 2016

Well a big congrats to the State Government and Tourism WA for finally getting some marketing push to bring people to WA.

This video was shown to international visitors at the Australian Tourism Exchange earlier this month. One of our favourite Clients Scott Taylor and a team of WA Hospitality Crew have teamed up to showcase what WA has developed and what we now have to offer.

So even with the ongoing downturn WA is growing and so are the opportunities. We have had many new venues lean on us in the latest development which include:

  • Elizabeth Quay - Elizabeth Quay will create a magnificent precinct returning the city's focus to the iconic Swan River.
  • Perth City Link - Perth City Link is the most significant inner city transit oriented development in Australia. The project will reconnect the city centre with Northbridge for the first time in over 100 years.
  • Riverside - Riverside will deliver a redevelopment unique to Perth - one that embraces the natural beauty of the Swan River. The project will transform the eastern gateway to Perth and deliver a bustling, vibrant place with entertainment, commercial, retail, recreational and residential opportunities. 
  • Scarborough - Scarborough is set to be transformed, with a major revitalization to help the popular tourist area fulfill its enormous potential as one of Australia’s best beachfront destinations. 
  • Chinatown - Perth’s Chinatown is being brought back to its former glory, with work underway to transform this area into an exciting destination for families, locals and tourists.
  • New Northbridge - Northbridge has transformed a formerly under-utilised area into a thriving residential and business precinct that is safe, friendly and enjoyable for the community to live, work and play in.

Want more good news? Read the latest news from TECSEC

Enjoy the winter sun and all that Perth has to offer with new Bars, Restaurant and precinct on offer!

- Dan

Staff News: Welcome Ryan and Joseph!

We recently welcomed two new members to the 21st Century Team:

    Ryan Graham  –  Sales consultant   Ryan comes with a wealth of hospitality background, having managed bars and cafes around Perth such as Torch Bar and The Cabin; he understands hospitality and knows how the technology plays a vital role in front of house and back of house operations. His most recent experience as an on-premise Wine Rep allowed him to grow his networks in hospitality. He is interests include NBA, Golf, Rugby and Cricket.

 

Ryan GrahamSales consultant

Ryan comes with a wealth of hospitality background, having managed bars and cafes around Perth such as Torch Bar and The Cabin; he understands hospitality and knows how the technology plays a vital role in front of house and back of house operations. His most recent experience as an on-premise Wine Rep allowed him to grow his networks in hospitality. He is interests include NBA, Golf, Rugby and Cricket.

    Joseph Frugal – Technical Team member.   Joseph will join our support team to assist with new POS system builds and Technical Support. Joseph has many years of Computer and Help desk Experience as well as a love for helping customers. Joseph gained much of his POS experience working as a IT and software Helpdesk Engineer for Mcdonalds in the Phillipines. Joseph enjoys basketball, biking and tennis

 

Joseph Frugal – Technical Team member.

Joseph will join our support team to assist with new POS system builds and Technical Support. Joseph has many years of Computer and Help desk Experience as well as a love for helping customers. Joseph gained much of his POS experience working as a IT and software Helpdesk Engineer for Mcdonalds in the Phillipines. Joseph enjoys basketball, biking and tennis

Welcome to the team, guys!

Venue Spotlight: March 2016

We regularly provide POS, IMPOS and CCTV solutions for some of Perth's best businesses, this month we've had the privilege of look after the following venues:

  • BLUZOU Vodka Bar
  • The Reveley Elizabeth Quay
  • Subiaco Football Club
  • Mary Street Bakery Highgate
  • Academy Claremont Quarter
  • MCDonalds Melville
  • McDonalds Harrisdale
  • The Local Shack Joondalup, City and Scarborough
  • El Grotto

BluZou Vodka bar– Located at 26 Queen street underneath restaurant 1907, has had a major refit to a Vodka bar by Owners Jeff Grubisia and Rob Giordani who took over the restaurant November. The vodka bar opened with a clean fresh and funky vibe after extensive renovations in January. The bar has a fantastic cocktail selection and  extensive vodka list with the option of Bottle service. 1907’s award winning Chef Alan De-Sousa offers fantastic Bar snacks created in the upstairs restaurant to be served at the Bar. The POS solution was provided by the team at 21st for not only the Restaurant but also the Bar. The Clipp App was one of the great new integrations that was utilised at this Venue through the POS.