Palm Beach Café, located just on the main strip of Rockingham Beach, is the perfect place to be this upcoming summer! Recently undergoing renovations before the silly season, Kevin approached 21st CBE for a modernised POS solution.
Kevin was exploring ways to improve the customer experience by eliminating the need for counter queues when ordering, with a focus on customer service.
POS SOLUTION
Kevin's needs were identified through a personalized POS consultation with 21st CBE. We presented him with the option of using POS tablets to take orders through our Ordermate POS solution. In addition, we supplied and installed Unifi Access Points to enhance Wi-Fi connectivity. Two POS terminals were also provided for the counter and newly added kiosk area.
21st CBE has provided several key solutions, including:
• Developing the Ordermate POS system and providing POS training to key staff and management.
• Assisting with the implementation of Tyro EFTPOS and POS integrations.
• Offering on-site hardware setup and ongoing support from local technicians who are available 24/7 to assist the venue.
OUTCOME
Kevin and his team are pleased with the new installation of their Ordermate POS system and are now fully prepared for the busy holiday season. The solution offers them the benefit of round-the-clock support from a local WA-based POS provider.
Need help designing a POS system for your hospitality business?
If you are seeking a tailored POS system in Perth, 21st Century is the provider of choice. Our team of experts comprehends the challenges faced by the hospitality industry and can design a solution that aligns with your specific requirements.
Please do not hesitate to reach out to us today to acquire further insight into our services.