News & Client Case Studies

New products, technology and installs

Glastonbury’s Bar and Kitchen launches in Northbridge with 21st Century

We’re proud to welcome Glastonburys Bar & Kitchen to the Northbridge hospitality scene! As a brand-new venue, the team wanted a POS solution that was easy to learn, flexible, and fully supported from day one. The Challenge As a new venue, Glastonburys faced the challenge many first-time operators do: Navigating POS software for the first time Understanding how to best utilise features to manage bar and kitchen operations Finding a provider who could offer not

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How a Restaurant Paging System Enhances Customer Experience

In the competitive world of hospitality, customer experience is one of the most important factors contributing to a restaurant’s success. A common misconception is that a business has to expand its physical space or hire more staff to enhance customer experience. However, optimising existing operations is often the most effective and efficient solution. Implementing a paging system is a powerful tool for optimisation, providing significant benefits for both customers and employees. Benefits of a Paging

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Streamlining Service at The Bay Café Mandurah with OrderMate POS & NXT21 Payments

At The Bay Café in Mandurah, Barry and his team have been serving locals and visitors with great coffee and food for years. Their existing POS system had served them well, but Barry was ready to take the next step in efficiency and cost savings. The Challenge The café was running on an older POS platform that, while reliable, didn’t support the features Barry wanted to introduce. Specifically: He wanted to implement a kitchen ordering

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How AI is Revolutionising Business Operations (and What It Means for Your Business)

Artificial Intelligence (AI) has become an integral part of modern business operations. From automating tasks to reducing operational costs, AI can be implemented in various aspects, including EFTPOS systems and Point-of-Sale (POS) Solutions. Understanding how AI plays a role in redefining business operations ultimately creates more opportunities for strategy implementation and overall growth in your business. Benefits of AI in Business Operations Improved Efficiency AI streamlines the processes in business operations, improving efficiency and reducing

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Condor Restaurant – POS Installation Case Study

Choosing the right point-of-sale system is a crucial decision for any business. Especially in the restaurant and hospitality industry. A reliable, easy-to-use POS system makes your venue run smoothly and more efficiently, it also reduces errors, and creates a better customer experience. That’s why Condor Restaurant in Wembley turned to 21st Century Business Equipment, and we were more than ready to support their venue with a pos machine they could trust.st. Venue Overview Condor Restaurant

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