Case Study

Choosing the right point-of-sale system is a crucial decision for any business. Especially in the restaurant and hospitality industry. A reliable, easy-to-use POS system makes your venue run smoothly and more efficiently, it also reduces errors, and creates a better customer experience. That’s why Condor Restaurant in Wembley turned to 21st Century Business Equipment, and we were more than ready to support their venue with a pos machine they could trust.st. Venue Overview Condor Restaurant is a casual dining venue located in Wembley, Perth, WA, offering a vibrant Latin American menu in a modern setting. With a fresh new concept and a focus on quality food and atmosphere, the team needed a reliable, professional solution from the outset. From the outset, they were looking for a hospitality POS system in Perth that would support efficiency, table service, and payment integration, with the added value of local support. The Need for a Reliable POS for Hospitality Startups As a newly launched venue, Condor didn’t have an existing POS system in place. While they weren’t facing any particular challenges, the team needed a system that was robust, easy to use with and backed by strong local support to ensure a smooth opening

The New Home of Italian Dining in the Northern Suburbs Opening its doors on the 25th of February, Monelli Burns Beach, as the first elevated dining destination in Perth’s northern suburbs, offers a refined Italian dining experience with stunning coastal views. Monelli’s menu blends authentic Italian traditions and flavours, inviting restaurant-goers to indulge in a culinary journey from breakfast to gourmet dinner. The OrderMate POS Solution To ensure a smooth launch, Monelli needed a POS system that could streamline their operations and support their high-volume service. 21st Century installed an OrderMate POS System, featuring: 1 x POS Terminal: For transactions at the main counter. 2 x POS Tablets: One fixed at the coffee window and another for seamless table ordering 2 x Thermal Printers: For receipts and fast-paced coffee orders 2 x Kitchen Printers: To ensure accurate and streamlined communication between the front-of-house and kitchen staff. This OrderMate POS System and hardware solution enable staff to take orders faster, reduce congestion at the counter, and maintain smooth communication between front-of-house and kitchen teams. Paired with NXT21 Payments for No Cost EFTPOS, Monelli also saves on software, support, and merchant fees while improving transaction flow. The Outcome Staff adapted quickly to

Wise Winery, located in the heart of Eagle Bay, has been a long-term client of 21st Century Business Equipment since it opened in 1992, using a range of POS solutions, starting with cash registers and moving onto touch screen POS as technology changed. Fun fact, Director of 21st Century, Daniel Ecseri got married at Wise Winery 20 years ago! Robert from Wise Winery reached out to 21st Century enquiring about upgrade options as their existing hardware and systems were starting to show their age. Robert was presented with the OrderMate POS solution, built for restaurants and the Australian hospitality industry. OrderMate is a fresh and dynamic Australian software company run by a passionate and committed team with years of experience in the POS & hospitality industry. With constant development of the OrderMate software, such as POS integrations with Now Book It, Xero, Linkly and Doshii. It is the perfect solution for Wise Winery, which relies on excellent systems to run its business smoothly. POS SOLUTION 21st Century worked with Robert and his team to build out the OrderMate solution. This included a dedicated POS server, one fixed POS terminal and seven tablets for table ordering, plus repurposing their existing printers