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Case Study

Case Study: Spinifex Brewing Co. Cable Beach

Spinifex Brewing Co. began its journey in 2019 with the development of the world’s first native craft beer range. Experiencing rapid growth, they had big plans to expand the brand and started developing plans to open a brewery. With their hearts set on WA, Spinifex began constructing their brewery in Cable Beach in late 2022, a momentous task as no site has been developed there for over 30 years. With plans to open up before the end of 2023 rapidly approaching, Spinifex approached 21st CBE to implement a POS solution suited for a large-scale F&B venue, focussed on quick counter service and ease of use for staff and management. POS SOLUTION 21st CBE provided their flagship OrderMate POS solution for Spinifex’s Cable Beach site, which included the setup of six POS terminals, two POS tablets for table ordering, and printers for the bar and kitchen areas. The OrderMate solution is perfect for any pub, hotel, or bar venue due to its robust speed and capability to handle busy environments. OrderMate also has integrations available with industry partners such as Now Book It, SevenRooms, Chewzie, Mr Yum, Xero and more. 21st CBE has provided several key solutions, including: Developing the Ordermate

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Case Study: Palm Beach Café

Palm Beach Café, located just on the main strip of Rockingham Beach, is the perfect place to be this upcoming summer! Recently undergoing renovations before the silly season, Kevin approached 21st CBE for a modernised POS solution. Kevin was exploring ways to improve the customer experience by eliminating the need for counter queues when ordering, with a focus on customer service. POS SOLUTION Kevin’s needs were identified through a personalized POS consultation with 21st CBE. We presented him with the option of using POS tablets to take orders through our Ordermate POS solution. In addition, we supplied and installed Unifi Access Points to enhance Wi-Fi connectivity. Two POS terminals were also provided for the counter and newly added kiosk area. 21st CBE has provided several key solutions, including: Developing the Ordermate POS system and providing POS training to key staff and management. Assisting with the implementation of Tyro EFTPOS and POS integrations. Offering on-site hardware setup and ongoing support from local technicians who are available 24/7 to assist the venue OUTCOME Kevin and his team are pleased with the new installation of their Ordermate POS system and are now fully prepared for the busy holiday season. The solution offers them

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Case Study: Fibber McGees

Fibber McGee’s is an Irish Pub and Steakhouse Restaurant located in the heart of Leederville in Perth, Western Australia. Who opened in 1998, and have enjoyed bringing Perth excellent Irish food ever since, including the best dry-aged steak in Australia! Operating an outdated ImPOS system with no support & software limitations, 21st CBE were approached by John Little for a new POS solution. POS SOLUTION John prioritized quality table and counter service and needed a POS system that could efficiently handle orders. 21st CBE set up three POS terminals for him using the Australian-designed Ordermate POS system, which included integrations with Now Book It and Tyro. The focus was on ensuring fast and effective processes at the restaurant. 21st CBE has provided several key solutions, including: • Developing the Ordermate POS system and providing POS training to key staff and management. • Assisting with the implementation of Tyro-integrated EFTPOS and Now Book It for reservations and e-gift cards. • Offering on-site hardware setup and ongoing support from local technicians who are available 24/7 to assist the venue. OUTCOME John and his team are satisfied with the recent installation of the Ordermate POS system for their Irish pub. The solution provides

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Case Study: Angel Falls Grill

Angel Falls Grill is the place to be for a modern and unique take on Venezuelan food. On their irresistible menu, you’ll find some of the best smoked, grilled and juicy steaks in Perth, alongside their signature chorizo, unique sauces and typical Venezuelan corn products and sides. Sergio decided to acquire the services of 21st CBE in order to upgrade his current POS system. His main objective was to streamline his business operations and gain better insights into his sales, customer base, and marketing efforts. POS SOLUTION We confidently identified Sergio’s primary business needs at 21st CBE, which involved integrating with Now Book It, Impact Data, Xero, Restoke & Tyro. Our team provided Sergio with our top-of-the-line Ordermate POS solution to address these requirements. The solution included one POS terminal and two mobile tablets designed specifically for table ordering. 21st CBE has provided several key solutions, including: Developing the Ordermate POS system and providing POS training to key staff and management. Assisting with the implementation of POS integrations. Offering on-site hardware setup and ongoing support from local technicians who are available 24/7 to assist the venue. OUTCOME Sergio and his team are satisfied with the recent installation of their Ordermate

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Ordermate POS Installation for Neho Asian Tapas

Another successful Ordermate POS installation for Neho Asian Tapas in East Vic Park! Rica reached out to the team at 21st Century for a new POS solution as her older system was starting to become an issue and wasn’t able to get the support she needed from the software supplier. Rica’s solution included a brand-new POS terminal and a POS tablet for taking table orders. Ordermate is a powerful POS solution for any hospitality business looking to upgrade to the next level. Welcome to 21st Century and Ordermate family Rica and team! WHY DO HOSPITALITY BUSINESS OWNERS CHOOSE 21ST CENTURY? At 21st Century, we understand the challenges of running a hospitality business and that your time is better spent running your business than being frustrated with a POS system. From the initial consultation, we work with you to provide the best POS solution that fits your needs. We provide ongoing local support and help you understand your POS technology. WHAT DOES 21ST CENTURY PROVIDE FOR HOSPITALITY BUSINESS OWNERS? 1-on-1 POS consultation to understand your business needs POS software demonstration Customised POS proposal for your POS solution POS Network Design for locations of POS terminals, printers and equipment 1-on-1 local POS

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