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To The Point – February 2024

Welcome to another To the Point sharing who’s new and who the movers and shakers are in the WA hospo industry. We kicked off 2024 with a bang, and even though the eastern seaboard has seen a slowing hospo scene (some are reporting a 30% decline in trade along the coastal precinct!), WA has seen a surge of new developments. The long-anticipated Hillary’s Beach Club rolled out the red carpet, and we visited there for lunch some weeks back. We found a relaxed but crisp atmosphere for any type of occasion. Still working down the coast, the New Kailis Hospitality Venues are well underway, with Magic Apple (Ex-Barchetta) and Gibney set to open in the coming months. 21st CBE is proud to have been chosen as the local POS provider supplying the latest integrations with OrderMate. Heading into the city, our team at TECSEC Security is proposing the Milesight CCTV for the New Yagan Square development headed up by hospo legends, Ross and Drew – The Beaufort and Old Synagogue. Our team is working with Lynx Integration to provide the security piece to their automation platform, providing energy, aircon and lighting control for all the venues. Big shout out to

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Catering to Pop-up Shops: Mobile POS Systems

Whether operating a food truck, staffing a stall at the Fremantle Markets, or running a public exhibition for your product or service, pop-up shops need a reliable, portable point of sale (POS) system, such as a mobile POS system, to ensure they can accept and track payments on the go. Mobile POS (mPOS) systems can differ in implementation in a variety of ways, but at their core, utilise a dedicated wireless device, such as a smartphone or tablet, to facilitate many of the functions of a traditional POS terminal, including but not limited to processing transactions. Why Might Pop-up Shops Need a Mobile POS System Many of the problems faced by pop-up shops stem from their lack of a fixed location and haphazard access to amenities. Not only do operators need to be able to set up and quickly take down their temporary space at the open and close of business, but they can never be 100% sure of the state of the amenities they’ll have access to. Traditional POS Systems and terminals can often be cumbersome and require an external power source to operate, which increases the amount of equipment a pop-up shop may need to transport and their

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Tailoring Your POS System with POS Integrations

Whether you’re a restaurant, retailer, or hotel, POS integrations can help you tailor your Point of Sale system to your business and industry for a more streamlined experience, with a variety of industry-agnostic or highly-specific integrations available. What Are POS Integrations Point of Sale (POS) integrations refer to the many varied software systems, applications and devices that may connect to your POS system to enhance its functions and capabilities. Your POS system will likely already contain different modules of POS software for different elements of your ‘Front of House’ and ‘Back of House’ operations. POS integrations work to enhance these elements. Many of the more well-known integrations, such as Tyro, MYOB and Uber Eats, already have inbuilt compatibility with popular POS Systems such as the Ordermate POS systems 21st Century Business Equipment provides. More niche integrations that don’t have inbuilt compatibilities can often be connected through custom-built code that bridges the gap between your POS Software and the integration through its application programming interface (API), which may require the services of a software engineer. Types of POS Integrations There are multiple ways to break down the types of POS integrations available, either based technically on how they interact with your

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Case Study: Yip AU

Yip AU is the sole Zhu Sheng noodle bar in Perth, located in the heart of East Victoria Park. The origin of Yip can be traced back to their noodle master, Chef Erich Wong, who is dedicated to preserving the ancient art of bamboo pole noodle-making and continuing the tradition. Chef Wong and his son, Everson, approached 21st CBE to implement a POS system for Yip’s quick counter service that is easy to use for staff. POS SOLUTION 21st CBE provided their flagship Ordermate POS solution for Yip, provisioning a terminal with a customer display screen that not only shows prices but also marketing material when the POS is idle. 21st CBE has provided several key solutions, including: Developing the Ordermate POS system and providing POS training to key staff and management. Assisting with the implementation of POS integrations such as Tyro EFTPOS & Chewzie for QR Ordering. Offering on-site hardware setup and ongoing support from local technicians who are available 24/7 to assist the venue. OUTCOME Everson and his team are satisfied with the recent installation of their Ordermate POS system and have had a very successful launch. The solution provides them with the convenience of 24/7 support from

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To The Point – October 2023

Welcome back to our latest update from your Favourite Tech Teams at 21st CBE and TECSEC Security. We are pleased that the industry is buzzing again, heading into the Festive season with new venues, projects, and openings. I am pleased to announce some great Brewery initiatives in WA with Froth Craft and Spinifex Brewing planning to open new venues in North Beach and Broome.

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