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Tailoring Your POS System with POS Integrations

Whether you’re a restaurant, retailer, or hotel, POS integrations can help you tailor your Point of Sale system to your business and industry for a more streamlined experience, with a variety of industry-agnostic or highly-specific integrations available. What Are POS Integrations Point of Sale (POS) integrations refer to the many varied software systems, applications and devices that may connect to your POS system to enhance its functions and capabilities. Your POS system will likely already contain different modules of POS software for different elements of your ‘Front of House’ and ‘Back of House’ operations. POS integrations work to enhance these elements. Many of the more well-known integrations, such as Tyro, MYOB and Uber Eats, already have inbuilt compatibility with popular POS Systems such as the Ordermate POS systems 21st Century Business Equipment provides. More niche integrations that don’t have inbuilt compatibilities can often be connected through custom-built code that bridges the gap between your POS Software and the integration through its application programming interface (API), which may require the services of a software engineer. Types of POS Integrations There are multiple ways to break down the types of POS integrations available, either based technically on how they interact with your

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Case Study: Yip AU

Yip AU is the sole Zhu Sheng noodle bar in Perth, located in the heart of East Victoria Park. The origin of Yip can be traced back to their noodle master, Chef Erich Wong, who is dedicated to preserving the ancient art of bamboo pole noodle-making and continuing the tradition. Chef Wong and his son, Everson, approached 21st CBE to implement a POS system for Yip’s quick counter service that is easy to use for staff. POS SOLUTION 21st CBE provided their flagship Ordermate POS solution for Yip, provisioning a terminal with a customer display screen that not only shows prices but also marketing material when the POS is idle. 21st CBE has provided several key solutions, including: Developing the Ordermate POS system and providing POS training to key staff and management. Assisting with the implementation of POS integrations such as Tyro EFTPOS & Chewzie for QR Ordering. Offering on-site hardware setup and ongoing support from local technicians who are available 24/7 to assist the venue. OUTCOME Everson and his team are satisfied with the recent installation of their Ordermate POS system and have had a very successful launch. The solution provides them with the convenience of 24/7 support from

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To The Point – October 2023

Welcome back to our latest update from your Favourite Tech Teams at 21st CBE and TECSEC Security. We are pleased that the industry is buzzing again, heading into the Festive season with new venues, projects, and openings. I am pleased to announce some great Brewery initiatives in WA with Froth Craft and Spinifex Brewing planning to open new venues in North Beach and Broome.

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Another successful Ordermate POS installation in Albany

Another successful Ordermate POS installation for The Venice Pizza Bar and Restaurant in Albany! Guy reached out to 21st Century Business Equipment for a new POS solution as he was looking to streamline his business processes with a modernised approach. One of Guy’s requests was using tablets for table ordering and moving away from using docket books. We delivered on his request by providing four tablets with Ordermate, three for table ordering and one for takeaway and phone orders. Ordermate also works with Tyro Pay@Table which allows quick and effective payment from a mobile EFTPOS machine. You simply type the table number in and it’ll bring up the exact amount owing from the POS. It was an absolute pleasure working with Guy and his family, welcome to the 21st family! WHY DO HOSPITALITY BUSINESS OWNERS CHOOSE 21ST CENTURY? At 21st Century, we understand the challenges of running a hospitality business and that your time is better spent running your business than being frustrated with a POS system. From the initial consultation, we work with you to provide the best POS solution that fits your needs. We provide ongoing local support and help you understand your POS technology. WHAT DOES 21ST

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Overcoming Current POS Challenges for Hospitality Business Owners

As a hospitality business owner, you know that your Point of Sale (POS) system is the heartbeat of your operations. It not only manages sales transactions but also streamlines your inventory, customer service, and overall efficiency. However, the evolving landscape of technology and customer expectations has introduced several challenges. This blog post will explore some of the most pressing issues in POS systems and offer valuable insights and solutions to help you overcome them. Integrating with Mobile and Contactless Payments Customers now expect the convenience of mobile and contactless payments, including Apple Pay, Google Wallet, and Samsung Pay. These payment methods not only provide a faster and more secure transaction but also allow for a contact-free experience – a must-have in today’s health-conscious world. Solution: Ensure that your POS system supports NFC (Near Field Communication) and mobile payment options. You may need to upgrade your hardware or work with your POS provider to enable these features. Enhancing Data Security and Privacy Data breaches and cyberattacks can significantly impact your business’s reputation and customer trust. Protecting your customers’ payment information is paramount in maintaining a successful hospitality business. Solution: Ensure that your POS system complies with the latest Payment Card Industry

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