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Tailoring Your POS System with POS Integrations

Whether you’re a restaurant, retailer, or hotel, POS integrations can help you tailor your Point of Sale system to your business and industry for a more streamlined experience, with a variety of industry-agnostic or highly-specific integrations available. What Are POS Integrations Point of Sale (POS) integrations refer to the many varied software systems, applications and devices that may connect to your POS system to enhance its functions and capabilities. Your POS system will likely already contain different modules of POS software for different elements of your ‘Front of House’ and ‘Back of House’ operations. POS integrations work to enhance these elements. Many of the more well-known integrations, such as Tyro, MYOB and Uber Eats, already have inbuilt compatibility with popular POS Systems such as the Ordermate POS systems 21st Century Business Equipment provides. More niche integrations that don’t have inbuilt compatibilities can often be connected through custom-built code that bridges the gap between your POS Software and the integration through its application programming interface (API), which may require the services of a software engineer. Types of POS Integrations There are multiple ways to break down the types of POS integrations available, either based technically on how they interact with your

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Case Study: Yip AU

Yip AU is the sole Zhu Sheng noodle bar in Perth, located in the heart of East Victoria Park. The origin of Yip can be traced back to their noodle master, Chef Erich Wong, who is dedicated to preserving the ancient art of bamboo pole noodle-making and continuing the tradition. Chef Wong and his son, Everson, approached 21st CBE to implement a POS system for Yip’s quick counter service that is easy to use for staff. POS SOLUTION 21st CBE provided their flagship Ordermate POS solution for Yip, provisioning a terminal with a customer display screen that not only shows prices but also marketing material when the POS is idle. 21st CBE has provided several key solutions, including: Developing the Ordermate POS system and providing POS training to key staff and management. Assisting with the implementation of POS integrations such as Tyro EFTPOS & Chewzie for QR Ordering. Offering on-site hardware setup and ongoing support from local technicians who are available 24/7 to assist the venue. OUTCOME Everson and his team are satisfied with the recent installation of their Ordermate POS system and have had a very successful launch. The solution provides them with the convenience of 24/7 support from

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Case Study: Palm Beach Café

Palm Beach Café, located just on the main strip of Rockingham Beach, is the perfect place to be this upcoming summer! Recently undergoing renovations before the silly season, Kevin approached 21st CBE for a modernised POS solution. Kevin was exploring ways to improve the customer experience by eliminating the need for counter queues when ordering, with a focus on customer service. POS SOLUTION Kevin’s needs were identified through a personalized POS consultation with 21st CBE. We presented him with the option of using POS tablets to take orders through our Ordermate POS solution. In addition, we supplied and installed Unifi Access Points to enhance Wi-Fi connectivity. Two POS terminals were also provided for the counter and newly added kiosk area. 21st CBE has provided several key solutions, including: Developing the Ordermate POS system and providing POS training to key staff and management. Assisting with the implementation of Tyro EFTPOS and POS integrations. Offering on-site hardware setup and ongoing support from local technicians who are available 24/7 to assist the venue OUTCOME Kevin and his team are pleased with the new installation of their Ordermate POS system and are now fully prepared for the busy holiday season. The solution offers them

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Case Study: Fibber McGees

Fibber McGee’s is an Irish Pub and Steakhouse Restaurant located in the heart of Leederville in Perth, Western Australia. Who opened in 1998, and have enjoyed bringing Perth excellent Irish food ever since, including the best dry-aged steak in Australia! Operating an outdated ImPOS system with no support & software limitations, 21st CBE were approached by John Little for a new POS solution. POS SOLUTION John prioritized quality table and counter service and needed a POS system that could efficiently handle orders. 21st CBE set up three POS terminals for him using the Australian-designed Ordermate POS system, which included integrations with Now Book It and Tyro. The focus was on ensuring fast and effective processes at the restaurant. 21st CBE has provided several key solutions, including: • Developing the Ordermate POS system and providing POS training to key staff and management. • Assisting with the implementation of Tyro-integrated EFTPOS and Now Book It for reservations and e-gift cards. • Offering on-site hardware setup and ongoing support from local technicians who are available 24/7 to assist the venue. OUTCOME John and his team are satisfied with the recent installation of the Ordermate POS system for their Irish pub. The solution provides

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Case Study: Angel Falls Grill

Angel Falls Grill is the place to be for a modern and unique take on Venezuelan food. On their irresistible menu, you’ll find some of the best smoked, grilled and juicy steaks in Perth, alongside their signature chorizo, unique sauces and typical Venezuelan corn products and sides. Sergio decided to acquire the services of 21st CBE in order to upgrade his current POS system. His main objective was to streamline his business operations and gain better insights into his sales, customer base, and marketing efforts. POS SOLUTION We confidently identified Sergio’s primary business needs at 21st CBE, which involved integrating with Now Book It, Impact Data, Xero, Restoke & Tyro. Our team provided Sergio with our top-of-the-line Ordermate POS solution to address these requirements. The solution included one POS terminal and two mobile tablets designed specifically for table ordering. 21st CBE has provided several key solutions, including: Developing the Ordermate POS system and providing POS training to key staff and management. Assisting with the implementation of POS integrations. Offering on-site hardware setup and ongoing support from local technicians who are available 24/7 to assist the venue. OUTCOME Sergio and his team are satisfied with the recent installation of their Ordermate

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