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POS

Our Commitment to Local Hospitality Businesses: How We Provide Unparalleled Service and Support

At 21st Century Business Equipment, we understand that running a successful hospitality business requires more than just cutting-edge technology. Exceptional service and support are crucial to ensuring that your Point of Sale (POS) system is always operating at its best. In this short and informative article, we’ll highlight our commitment to serving local hospitality businesses and the unparalleled service and support we offer as a leading POS supplier. 1. Personalized Service: As a local POS supplier, we take the time to understand your unique business needs and tailor our solutions accordingly. Our team of experts works closely with you to design and implement a POS system that perfectly aligns with your goals and requirements. 2. Prompt and Responsive Support: When issues arise, you need a POS partner that responds quickly and efficiently. Our local presence allows us to provide prompt on-site support, minimizing downtime and ensuring your business continues to run smoothly. 3. Ongoing Assistance: Our commitment to your success doesn’t end with the installation of your POS system. We offer ongoing assistance and training to help you maximize the benefits of your new system and stay up-to-date with the latest industry trends and technologies. 4. Trusted Expertise: With years

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The Benefits of Integrating Online Ordering with Your Hospitality POS System

In today’s fast-paced world, online ordering has become a staple for many hospitality businesses. Integrating your online ordering platform with your Point of Sale (POS) system can streamline operations and provide a seamless experience for both your staff and customers. In this short and informative guide, we’ll explore the advantages of integrating online ordering with your hospitality POS system. Simplified Order Management: By integrating online ordering with your POS system, you can eliminate manual order entry and reduce the risk of errors. This seamless integration allows your staff to manage both in-person and online orders from a single interface, increasing efficiency and accuracy. Faster Order Processing: With online orders sent directly to your POS system, your staff can quickly process and fulfill orders, enhancing customer satisfaction and minimizing wait times. Improved Customer Experience: Offering online ordering through an integrated POS system allows customers to place orders conveniently and effortlessly, encouraging repeat business and fostering brand loyalty. Better Inventory Control: An integrated hospitality POS system can track inventory levels in real-time, automatically updating stock counts as online orders come in. This helps you maintain accurate inventory records and avoid stock shortages or surpluses. Enhanced Sales Analytics: When your online ordering platform

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Local Support for Your POS System: Why It Matters for Your Hospitality Business

A reliable Point of Sale (POS) system is crucial for the smooth operation of your hospitality business. But equally important is the support you receive from your POS supplier. In this short and informative guide, we’ll discuss the benefits of partnering with a local POS provider that offers exceptional service and support for your restaurant, hotel, or café. Personalized Service: A local POS supplier understands the unique needs of your hospitality business and the regional market. They can provide personalized recommendations and tailored solutions to help your business thrive. Faster Response Times: When you need assistance, a local POS supplier can respond quickly and efficiently. With technicians and support staff nearby, you can enjoy faster response times, minimizing downtime and disruption. On-Site Support and Training: Local POS providers can offer on-site support, training, and maintenance, ensuring your staff is well-equipped to navigate the system and troubleshoot any issues that may arise. Ongoing Assistance: A dedicated local POS supplier is committed to your long-term success. They can provide ongoing support, software updates, and expert advice to keep your hospitality business running smoothly. Strengthening Local Communities: By partnering with a local POS provider, you’re supporting your community and contributing to its economic

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CASE STUDY: Wongon Hills Community Centre

Locally owned and operated, Wongon Hills Community Resource Centres, provide a wide array of information and community-based services to local people, businesses, and visitors of regional WA, 185kms North of Perth. 21CBE was engaged to provide a system that was simple for volunteers and the committee, with accurate information on the club’s finances. Solution Wongon Hills Community Centre approached 21CBE seeking guidance for a new POS system. Following a discovery session, 21CBE were able to pinpoint that the centre has four main sporting arms that will all be using the POS and as such the committee will need to know which sporting club is putting transactions through the POS. Live reporting was also essential for our client. We went into this POS design process with flexible ideas that all had the intention of achieving the goal of accurate reporting between the Basketball, Football, Tennis and Cricket clubs. Key solutions delivered by 21CBE included: Design of the solution and execution of online staff training. 100% remote install, therefore we arranged and delivered the equipment. Remote assistance to finalise the setup and perform front-of-house training for the volunteers on site. Outcome The result was a complete system, with brand new full-colour member

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CASE STUDY: Guilderton Country Club

Guilderton Country Club has over 200 members and has facilities of Golf, Football, and Bowls at the club. They were looking for a system that would allow them to track member spending and assist them with Stock Control and Inventory. On-line demonstrations and fact-finding meetings were held to establish the main requirements for the club. We were able to identify what was most important to the club which was reporting, accuracy and ease of navigation for staff. Solution 21CBE was able to install two main screens with additional hardware. We also installed and set up a remote tablet for the club to use as a mobile POS system for drinks carts on the course and as a ticket sales point for their many events. No downtime for the club was our main priority, so our install team were on a short time frame to make certain that the new POS was installed, operational and the staff well training before the bar opened on the weekend. Key solutions delivered by 21CBE included: Importation of all the items on the Guilderton CC drinks list and menu. POS design was kept simple to make it easy to use and learn. The remote tablet

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