After the WA hospitality industry taking a huge hit due to the COVID-19 pandemic and since making a steady recovery. It is now prevalent and more important than ever to have your restaurant ready and online. If you are a café or restaurant that has long been avoiding making the shift to online ordering and delivery systems, it is crucial to solidify this opportunity, to avoid any potential event that may impact the industry again.
The takeaway food industry within Australia is a 22-billion-dollar market and ensuring your business is using online ordering methods will enable you to be part of this opportunity. So, to help you get underway, here are a few suggestions.
Choosing a platform to support your business
Currently, there are many options on the market available when it comes to takeaway and food ordering systems. IMPOS systems are incorporated with utilities such as Order Ahead, which enables restaurants to secure a market that is looking for in-time food delivery.
Your business can also select from other software alternatives available such as Mobi2Go. Mobi2Go is an online and mobile ordering system for restaurants and hospitality businesses which effortlessly integrates with your existing business, social channels and operating system. This will give your customers more touch points when interacting with your business and further credibility.
If you are not sure what platform best supports your online delivery system, the CBE team will assist you to identify your current business situation as well as the best option to benefit your business.
Using social media platforms to show your takeaway options
In recent times, being transparent with your customer base on adjustments within your business is a must. Inform them and potential customers that you are operating and have an online takeaway option, which can provide your meals directly to them.
Facebook and Instagram channels that have been established for your business are another great way to inform locals that your goods are available in multiple choices.
Educate staff on any new systems in place
New software or hardware implemented into any business always needs time to get familiar to. IMPOS is designed to be simplistic and user friendly so that all staff has access to the system and training requirements are minimal. The benefits of using these systems within your business are highly evident and is an influential tool in assisting with your business success!
Call our team today at (08) 9321 8902 or email sales@21stcenturybusiness.com.au to find out more about all or any of these integration options and discuss how these can help your business thrive - especially as we as a community get up and running as things improve.