News & Client Case Studies

New products, technology and installs

Capel Marron Farm Launches with OrderMate, NXT21 & Chewzie

Capel Marron Farm, a newly opened food and beverage venue in Western Australia, has embraced hospitality technology to deliver a seamless experience for its guests. Known for its farm-fresh marron and picturesque setting, the venue wanted to ensure its operations were efficient and customer-focused from day one. The Challenge Launching a new venue comes with unique demands—streamlined workflows, fast and secure payment processing, and flexible ordering options for guests. Capel Marron Farm needed a solution

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Essential Maintenance Tips for Your Business’s POS Machines

There is no worse feeling than a queue forming at the counter and watching your Point of Sale (POS) machine malfunction. In such a fast-paced world of business, your POS system is the heart of the organisation’s operations, from handling transactions and managing inventory to keeping data flowing. When it stops, so does your business. Hardware Management: Protocols for Physical Integrity The most common area of failure with POS systems is often physical, which results

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Hotel POS Systems and Streamlining Operations for Perth’s Accommodation Sector

In Perth’s fast-paced accommodation sector, streamlining operations is non-negotiable. Point of Sale systems are integral when it comes to organising and automating everyday tasks, especially with the vast and unique demands of West Australian tourism. Not only can POS systems simplify payments and track sales, but they are also often the key to enhancing guest experience, ensuring every interaction runs smoothly.  Centralising Transactions When it comes to payment, it’s important that guests have a seamless

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OrderMate Installed at Panchos Fremantle

We’re proud to announce the successful installation of the OrderMate POS system at Panchos Fremantle, one of Perth’s most iconic Mexican restaurants. To support their high-volume service and dynamic kitchen operations, Panchos Fremantle has been equipped with a full suite of cutting-edge hardware: 8 x 15.6″ POS Terminals for fast, intuitive front-of-house service 1 x 21.5″ Kitchen Display Screen for streamlined kitchen communication 4 x Thermal Printers for receipts and order dockets 3 x Kitchen

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Enhancing the Rustico Experience at Hay Shed Hill with OrderMate POS & NXT21 Payments

Rustico at Hay Shed Hill is one of the Margaret River region’s most celebrated dining destinations. Famous for its award-winning 10-course tapas degustation paired with Hay Shed Hill wines, the venue combines Mediterranean-inspired flavours with the relaxed charm of vineyard dining. For a restaurant that thrives on delivering exceptional shared-plate experiences and managing large groups, weddings, and special events, a reliable and flexible POS system is essential. The Challenge Rustico required a POS solution that

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