Case Study

Art Of Seafood (AoS) is located at On The Point, East Perth with an award-winning fit-out and unmatched views of the Swan River. They were seeking hands-on support and local technical help for their grand opening which followed just after the AFL Grand Final – a very busy and exciting time! A World renowned Chef was returning to Perth to open this premium seafood restaurant, therefore using Australian designed software that suited his unique style of service and different ordering options was extremely important. They wanted a trusted team to build their product database and be able to fit in with the hectic schedule of all the moving parts involved with opening the new venue. Solution Being such a food-focused venue, ensuring the kitchen printing was correct was paramount to this project. One-on-one training was also delivered by the 21st CBE Support Team to key staff, prior to opening day. Key solutions delivered by 21st CBE included: Local support. Ability to update menus easily. Contactless ordering solution. Reliable POS system with a trusted background. Outcome We made sure that all key points were discussed during our discovery session so that when we came to installation, everything was smooth right from

Laksarama is about focusing on Laksa’s flavour, presentation and uniqueness. The new Perth restaurant approached 21st CBE seeking a fast and reliable POS system for the first of many Laksarama sites. Our explained the big picture of this new brand, their restaurants and the need for reliable reporting with a centralised report base. Solution A fast reliable system was the end-goal. Instant cloud-based reporting and fast integrations were paramount for our client, Laksarama. Internet speed within the new Karrinyup Centre development did not come without challenges… however, we overcame this with a solution designed by the 21st CBE Support Team. Outcome Installed in less than one day but our team have been on-hand to give the new staff members training on the system and have helped in refining the workflow or kitchen and bar printing. The new POS system was installed in under one day. The 21st CBE team were on-hand to provide training to Laksarama’s new staff, and assisted in refining the workflow of the kitchen and bar printing. Need help designing a POS system for your hospitality business? As a leading provider of POS systems in Perth, 21st Century are experts in designing fit for purpose solutions. Our

This iconic live music venue came to 21st CBE seeking an up-to-date POS system that had 24/7 local support and one that could integrate a contactless ordering solution for guests enjoying their live music. Australian designed POS software was a big selling point for Ellington Jazz Club. Solution We created the whole menu by copying their current database to make the move to a new OrderMate POS System as quick as possible without any disruption to trade. Installation was completed outside of trading hours and our Support Team were on-hand to assist with all queries to ensure both management and staff had all the answers and tools. Ellington Jazz Club also used @table Ordering App HUNGRYHUNGRY – a new integration offered by 21st CBE. Key solutions delivered by 21st CBE included: Quick service for ordering at the bar. Ability for guests to order straight from the table without missing any entertainment. The reassurance of local technicians available to support the venue 24/7. Outcome Quick Ordermate POS system with integrated Eftpos, supported by 21st CBE. Our reputation of reliable 24/7 local support was the biggest factor for Ellington Jazz Club. Need help designing a POS system for your hospitality business? As