Choosing the right point-of-sale system is a crucial decision for any business. Especially in the restaurant and hospitality industry. A reliable, easy-to-use POS system makes your venue run smoothly and more efficiently, it also reduces errors, and creates a better customer experience. That’s why Condor Restaurant in Wembley turned to 21st Century Business Equipment, and we were more than ready to support their venue with a pos machine they could trust.
Venue Overview
Condor Restaurant is a casual dining venue located in Wembley, Perth, WA, offering a vibrant Latin American menu in a modern setting. With a fresh new concept and a focus on quality food and atmosphere, the team needed a reliable, professional solution from the outset. From the outset, they were looking for a hospitality POS system in Perth that would support efficiency, table service, and payment integration, with the added value of local support.
The Need for a Reliable POS for Hospitality Startups
As a newly launched venue, Condor didn’t have an existing POS system in place. While they weren’t facing any particular challenges, the team needed a system that was robust, easy to use with and backed by strong local support to ensure a smooth opening and ongoing operation. Easy onboarding, integrated EFTPOS, and responsive local support were key priorities for the team.
pos system setup
21st Century Business Equipment supplied and installed the Pixel Point POS system, chosen for its stability and speed. The setup included:
1 x Touchscreen POS Terminal
1 x Mobile Tablet for tableside service
1 x Integrated EFTPOS terminal with NXT21 Payments
With Pixel Point’s track record and familiarity with the venue’s manager, Virginia, the team felt confident in using a system they knew and trusted.
The results: smooth operations and cost savings
Since installation, Condor has been running smoothly with a reliable POS system and the benefit of local, WA-based technicians for support and training. By integrating NXT21 Payments, they’ve also eliminated their monthly software and support fees, saving significantly on operating costs.
5-Star feedback
“Excellent products!! Amazing service and training.”
Condor also left a 5-star Google review, reflecting their satisfaction with both the solution and the service provided.
Looking for a trusted, local POS system provider for your hospitality venue? Get in touch with our team at 21st Century Business Equipment to find a solution that’s fast, reliable, and supported right here in Western Australia.